Contact + FAQs

Have questions? We’ve got answers.


Can I bring a guest?

We do offer a Social Only Attendee option this year! This will allow your guest to join the dinners and activities both nights. This ticket will not include a hotel room or additional meals during the event. Details and Meal Ticket Registration.

When is the registration deadline?

All registration closes October 21st, 2020, the first day of the event, or once capacity has been reached.

Is Madison even cool?

Madison is the capital city of beautiful Wisconsin! Not only are we planning some pretty cool Wisconsin themes for our event to give you an awesome experience, but we encourage you to do a little exploring of your own to get a taste for this amazing city.

Browse sites and dining in Madison:


What's included in my registration?
  • Wednesday night: cocktail hour & apps
  • Wednesday night: hotel
  • Thursday: breakfast, lunch & dinner
  • Thursday night: hotel
  • Friday: breakfast & lunch
  • Shuttle rides between venue & hotel
  • Free overnight parking Wednesday – Friday
  • All conference materials
  • Perhaps a few surprises
How do I edit my hotel reservation?

Once you have registered for the event, you will receive a confirmation email with your hotel reservation number. At that point, you will be able to personalize your stay directly with the hotel. If you have any questions or concerns, contact Sam De Barge (contact info below).

What is the conference cancellation policy? (Includes all participant types.)

Conference cancellations must be received in writing via email on or before September 15th, 2020 for a full reimbursement. Registrants who cancel on or after the September 15th deadline will be reimbursed, less a $250 conference cancellation fee. Registrants who cancel after September 15th, 2020 will not be reimbursed unless their seat is filled by a new registrant, but they would still be subject to the $250 cancellation fee. Please email all cancellation/refund requests to Sam De Barge (contact info below).

How will I get from the conference to the hotel?

We have a shuttle service arranged to take you between the conference venue and the hotel. Specific timing of the shuttles throughout the conference will be provided as we get closer to the date.

The venue and hotel are also only a 12 minute walk apart or a cheap Uber/Lyft. Both the venue and hotel offer free parking including overnight, so you are also welcome to drive yourself.

What's the best airport to fly into?

Nearest airports:

I can't fly into Madison... How should I get from the Chicago/Milwaukee airport to the hotel?

We recommend renting a car, or using a service like Lyft or Uber.

If you’d like to share costs on car rentals and Ubers/Lyfts, ask us about our ride share option so you can carpool with a fellow attendee!

Are there group discounts?

But of course! If you bring a friend, you each get a discount of $100 off your registration. Groups of 5 or more receive $300 off their registration each (including you!).

Can I do a payment plan for my registration?

Payment plans are available during registration online, or you can call our team to arrange this for you. Forfeited payment plans are subject to a $250 cancellation fee.

How do I qualify for the Premier Member discount?

Talk to Samantha De Barge about your service options: or (262) 626-2590. As long as you are enrolled in Premier Membership, you are eligible and will be provided with your discount code for your symposium registration. By the way, Premier Membership is awesome.